ToAPIs Legal

Data Deletion Policy

The current support boundary for account deletion, selective deletion requests, and deletion scope.

Last updated: July 23, 2026

1. Account deletion

You may request deletion of your account and related personal data at [email protected]. After account closure, we delete personal data within 30 days, except where retention is required by law.

2. Requests for a specific upload or task

We do not currently offer a customer self-service API that can make an immediate, irreversible deletion commitment for one upload, image task, video task, and every associated log.

For a specific request, provide your account, object URL or object key if available, task ID, request time, and desired scope to support. We will verify the applicable storage, task records, and legal exceptions before confirming what can be performed.

3. Scope of deletion

Removing or hiding a record in the console does not by itself mean that related objects, logs, backups, or upstream copies have been deleted.

We do not currently issue a standardized, durable deletion certificate for an individual task. We will publish that capability only after verifying object storage, backup, and upstream-routing behavior.